Do Paid Ads Pay Off? Here are the Basics of Digital Advertising.
You search on Google for a local restaurant, and instead of seeing them first you see a similar restaurant at the top of the page marked with a small “Sponsored” label. This is digital advertising in action. You scroll through your Facebook or Instagram feed, and among your friends’ posts you see one from a business you’ve never heard of. That’s digital advertising too.
To small business owners digital advertising often seems like a necessary but overwhelming and confusing process. Everyone says you should be doing it, but the options make no sense to you, the costs are unclear, and it’s hard to know whether it’s actually working or just siphoning your bank account. Wild Iris marketing is here to explain the basics: what the main types of digital advertising actually are, how they work, and where they might fit into your overall marketing strategy.
Paid vs. Organic Visibility
Before getting into the specifics of paid advertising, let’s talk about what it actually is.
There are basically two ways to get your business online where people can see it. The first is organic visibility. This is earning your place in search results, building a social media following, and publishing content that people find and share. This takes time and consistent effort, but the results compound over time and don’t disappear the moment you stop paying for them.
The second is paid visibility. This is buying placement in front of an audience. This can get you quick results, but the moment you stop paying, the visibility stops too. We wrote about this in more depth in our organic SEO vs. pay-per-click advertising blog, but the short version is that the most sustainable marketing strategies treat organic reach as their foundation, and paid advertising as a complement rather a replacement for it.
Now that you understand visibility, here’s how the main types of digital advertising work.
Paying for Results: Google Ads
When someone searches for something in Google, they get two types of content on the results page: organic results that Google’s algorithm has determined are most relevant, and sponsored results that businesses have paid to appear at the top. Those paid results are Google Ads.
This model is called pay-per-click (PPC). You don’t just pay to have your ad appear, you pay when someone actually clicks on it. Businesses bid on the search terms for which they want their ad to appear (we call these keywords in SEO) and Google uses a combination of their bid amount and ad quality to decide who shows up and where.
The appeal of Google Ads for small businesses is the intent of the searcher. Someone searching “emergency plumber Denver” or “best Italian restaurant Evergreen” is actively looking for something right now. Showing up at the exact moment for the specific search is of ultimate value.
The challenge is that competitive keywords can be expensive, and if they aren’t managed carefully then ad budgets can be wasted with no meaningful results. Google Ads works best when the keywords are well-researched, the ads are well-written, the page the searcher lands on (the landing page) delivers what the ad promises, and someone actively monitors and adjusts the campaign as analytics calls for. A set-it-and-forget-it approach to Google Ads is a great way to waste money.
Paying to Get Social: Facebook, Instagram, and Social Media Advertising
Social media advertising works differently from search advertising in that intent is not the main driver. People search for something specific on Google. On Facebook or Instagram they’re scrolling through their social feed with no particular goal in mind other than to see what others are posting. This changes how these types of ads need to work.
Social media ads are used for expanding awareness and reaching people who might not know they need what you offer, and they’re exceptionally powerful for targeting particular audiences. Facebook and Instagram allow advertisers to reach people based on demographics, location, interests, behaviors, and even how they align to your existing customers. You can show ads specifically to people who live within ten miles of your business, people between certain ages, and people who have shown interest in topics related to what you are selling. This level of specificity is incredibly useful and was not really available to small businesses before social media advertising became a thing.
The big tradeoff is that social media users are not necessarily in a buying mood. An ad that interrupts someone’s doom scrolling needs to work harder to capture their attention than an ad appearing for someone who just typed exactly what they’re looking for. This makes the creative quality of the image, the headline, and the copy especially important in social media advertising.
For most small businesses, Facebook and Instagram ads are most effective for specific campaigns with clear goals like promoting an event or sale, launching new products or services, running seasonal promotions, and building awareness in specific geographic areas.
A Quick Look at Other Kinds of Digital Advertising
There are other digital advertising formats you should know about, even if they’re not always the best for most small businesses.
Display advertising puts banner ads on websites across the internet. These are image-based ads you see on news websites, blogs, and other pages you visit. They’re good for brand awareness but often get low click rates and are less targeted than search or social. You’re basically hoping that the visitors who go to the site on which you pay to have them displayed will find what you offer useful.
Retargeting shows ads specifically to people who have already visited your website. Have you ever felt like your phone is spying on you because it’s showing you an ad on Facebook for something you looked at 10 minutes ago? That’s retargeting. If someone looked at your services or product pages but didn’t reach out or purchase, retargeting allows you to follow up with a reminder ad as they browse other sites. Done well, it’s one of the more efficient uses of advertising budget. Done poorly (as it often is), it can feel very intrusive.
Video advertising, a lot of which is through YouTube and other video-based sites and apps, is becoming increasingly important as watching videos grows more popular. It’s effective for businesses with a visually compelling story to tell but requires more investment and production than text or image-based ads.
When Does Paid Advertising Makes Sense?
Paid advertising isn’t always the right tactic for every situation, but there are times where it definitively is worth the cost.
When you need quick visibility, paid advertising may be your best answer. Organic strategies take time to build. A new business or location, or a time-sensitive or seasonal promotion, can benefit from the more immediate results of paid ads while organic reach is developed for the overall business.
If you need to get word to a very specific audience for whom you don’t have an email list or organic reach, the targeting capabilities of social media advertising can put your message in front of exactly the right people in a way that organic content just can’t reliably promise.
If you’re promoting something with a clear and measurable return like a specific product, a ticketed event, or a service with a strong return on investment, paid advertising gives you easily trackable data that lets you measure whether your investment makes sense.
Even well-established businesses who own strong organic visibility use paid advertising to enhance their reach for specific campaigns and to stay competitive in markets with other businesses that are able to match them otherwise.
Will Paid Advertising Help You?
Let’s be straight about what digital advertising can’t do. It won’t fix a bad deal, a terribly built website, or a message that doesn’t know what it’s trying to say. Paying for traffic to arrive at a site that doesn’t then convert is wasting money. As we said, it just isn’t a substitute for organic visibility, it should complement it.
To get the most out of digital advertising, it should be used as an additional tool in a broad, diverse strategy. That strategy should have a strong organic base, a clearly defined goal, a well-designed site and landing page, and experts who pay attention to the results and their place in the big picture.
Wild Iris Marketing can help you figure out when paid advertising makes sense for your specific situation, and we can manage your campaign with the attention needed to actually reach your goals. If you’re trying to figure out whether digital advertising should be part of your marketing game, let’s talk through your options and make the best choice for you.
