From the blog

October 21, 2025

An online shopping cart crossed out, representative of a sale lost to a bad checkout process.

You Had Them at ‘Buy Now.’ You Lost Them at Checkout

A premium food and beverage event with tickets over $400 had a strong ad campaign and thousands of clicks, but tickets weren’t selling. The culprit was the venue’s ticketing platform, with forced accounts, pre-checked insurance and donations, and verification emails that landed in spam. Here’s what went wrong and how to test your own checkout before you spend on ads.

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