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2024 Update: Is New Technology Making Your Email Go to Spam?

Updated in February 2024, when bulk mail tools like Mailchimp and Constant Contact began requiring DNS changes before you could send. Using a mailbox comparison, this post explains how SPF, DKIM and DMARC settings keep your legitimate email out of spam folders and protect your customers from people spoofing your address.

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Kindness Matters… And Can Grow Your Business

Between meetings in a Denver coffee shop, a spare laptop charger helped a stranger finish a job interview, and the chat afterward turned into a possible new client. Worst case, a stranger got help landing a job. This short story asks what you can do today to help someone, and how that goodwill can come back to your business.

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Picture Perfect: Finding Legal Images for Your Marketing

Can you legally use that photo on your website? Not always, even when the business that posted it says yes. This 2023 post explains copyright basics, the six Creative Commons licenses, and safer options like free stock sites, carefully prompted AI images or expert help, with a goat rental example that shows how easy it is to slip up.

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What are Website Hosting, Managed Website Hosting, Domain Name Registration, DNS Services, and Email services, and how do they all relate to each other?

Domain registration, DNS, email, managed and unmanaged hosting: most businesses need several of these and rarely know how they fit together. This 2023 guide explains each service in plain terms, why one company for everything isn’t always wise, which providers Wild Iris recommended and avoided, and why it offers only managed hosting.

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Step by Step Instructions for checking for and applying updates in all major web browsers (desktop and mobile)

When a browser security flaw becomes public, attackers can move fast, sometimes before a fix even exists. This 2023 post explains zero-day vulnerabilities and gives step-by-step instructions for checking and applying updates in Chrome, Firefox, Edge and Safari on desktop, plus browsers on Android and iPhone or iPad. The menu steps reflect the browsers as of 2023.

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Facebook Account Theft – Warning

“Your page will be disabled.” In mid-2023 we saw a record number of fake Facebook warnings like this one, aimed at stealing accounts. This short post explains how to tell a scam from a real Meta notice, starting with one rule: don’t click links, sign in or fill out forms from the message.

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What is AI and How Can I Use it in My Business? (Part One)

ChatGPT, Google Bard and Meta’s LLaMA made big headlines in 2023, but these tools are only as smart as the questions you ask. Part One of our AI series calls them very clever parrots, lists practical business uses like outlines, product descriptions and brainstorming, and shares ten ChatGPT name ideas for a goat-grazing business.

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“My website is down! Can you fix it?”

On May 25, 2023, an internet outage in Silicon Valley made sites like Shopify, Reddit and Roblox hard to reach. Our servers were fine, but the network around them wasn’t. This post explains what we could and couldn’t fix that day, how to check Downdetector, and how our hosting is set up across several datacenters.

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Do I Have to Pay for Facebook and Instagram?

Early 2023 rumors had business owners worried that Facebook and Instagram would start charging. The short answer was no. This post explains Meta Verified, the optional $12 to $15 monthly subscription Meta was testing at the time, what it offered, and why we couldn’t see a reason for clients to pay for it.

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#ShareTheLove 2023

Every February, Wild Iris runs #ShareTheLove and asks you to leave a review for a business you appreciate. This 2023 note explains why those reviews count, both in how search engines rank a business and in whether a potential client picks up the phone. Your doctor, coffee shop, realtor or mechanic would be a good place to start.

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